Custom Plush Toy FAQ | KUSIBEI

FAQ

Frequently Asked Questions

What is the process for customizing plush products? +

To start customizing plush toys, you first need to provide your design. Our professional customer service team will provide production advice and a price evaluation based on your design. After confirming the design, we will create a sample and send photos for your confirmation. If you are unsatisfied with sample details, you can enjoy two free modifications. Once confirmed, we will send the sample to you for free. After receiving and approving the sample, mass production can begin.

How should new designs be priced? +

We will quote based on the design you provide, considering the difficulty, size, and quantity of your design to ensure a fair and reasonable price.

What is the customization timeline? +

For the customization timeline, sample time is 15-20 days, and mass production depends on the quantity, within 25-40 days. Delivery time varies by region. Please inquire for specifics.

What craft options do I have? +

Main crafts for plush toys include embroidery, printing, offset printing, sewing, laser cutting, etc. Our professional customer service will provide craft suggestions based on your design.

How are products shipped after mass production? +

We support both Amazon warehouse stocking and door-to-door delivery options. Regardless of your region, we can deliver to meet your business needs.

What is the after-sales solution for plush products? +

All our products support after-sales service. If there is a quality issue, we will provide return, replacement, or other remedial solutions.

Is custom labeling and packaging available? +

Yes, we can provide customized label and packaging services for you.

How can we contact you? +

You can initiate an inquiry through our official website, and our official customer service will contact you.

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